In order for ContractComplete to be as effective as possible, we need to keep stakeholders informed with respect to which tasks need to be completed. Action items are our way of doing that. Action items are essentially an email notification attached to a particular task that needs to be completed. For example, a contractor may receive an action item asking them to submit a bid on a contract, and a consultant may receive an action item asking them to approve an invoice.
When the action item is created, an email is sent out and posted to the “Action Box” of the concerned users. Most action items are automatically archived (disappear) when their associated tasks are completed. But all action items can be archived manually using the gear menu in the action box.